Queen’s Health Systems

A

Social Responsibility - Overall

Reflects performance across health equity, value, and outcomes.

  • National 2 of 311
  • State NA of 50

System Type

  • Icons / Interface-Essential / Tax Status / 30px Non-Profit

System Size

  • Very Small (2-3 hospitals)
A

Equity

Reflects commitment to inclusivity, pay equity, and community investment

  • National 19 of 311
  • State NA of 50
A

Pay Equity

Reflects how well hospital staff are paid compared to executives

  • National 41 of 313
  • State NA of 50
INFO
Ratio of executive compensation to worker wages
A

Community Benefit

Reflects how well hospitals invest in community health

  • National 64 of 310
  • State NA of 50
INFO
Charity care spending
Community investment
Medicaid revenue as a share of patient revenue
B

Inclusivity

Reflects how well hospitals serve people of color, people with lower incomes, and people with lower levels of education.

  • National 182 of 313
  • State NA of 50
INFO
Income
Race
Education
A

Value

Reflects how efficiently hospitals deliver care and avoid low-value services

  • National 3 of 311
  • State NA of 50
A

Avoiding Overuse

Reflects how well hospitals avoid unnecessary tests & procedures

  • National 74 of 311
  • State NA of 50
INFO
Arthroscopic knee surgery
Carotid artery imaging for fainting
Carotid endarterectomy
Coronary artery stenting
EEG for headache
EEG for fainting
Head imaging for fainting
Hysterectomy
Inferior vena cava (IVC) filter
Renal artery stenting
Spinal fusion/ laminectomy
Vertebroplasty
A

Cost Efficiency

Reflects how well hospitals achieve good clinical outcomes at a low cost

  • National 27 of 312
  • State NA of 50
INFO
Cost Efficiency at 30 Days
Cost Efficiency at 90 Days
A

Outcomes

Reflects success at clinical outcomes, patient safety, and patient satisfaction

  • National 54 of 311
  • State NA of 50
A

Clinical Outcomes

Reflects success at achieving low mortality and readmission rates

  • National 5 of 312
  • State NA of 50
INFO
In-hospital mortality
30-day mortality
90-day mortality
7-day readmission
30-day readmission
B

Patient Safety

Reflects success at avoiding preventable patient safety errors

  • National 130 of 312
  • State NA of 50
INFO
Central line-associated bloodstream infections (CLABSI)
Catheter-associated urinary tract infections (CAUTI)
Surgical Site Infection: Major Colon Surgery
Methicillin-resistant Staphylococcus aureus (MRSA)
Clostridioides difficile (C. diff)
PSI 90: CMS Patient Safety and Adverse Events Composite
B

Patient Satisfaction

Reflects success on patient-reported measures of the hospital experience

  • National 95 of 313
  • State NA of 50
INFO
Communication with nurses
Communication with doctors
Responsiveness of hospital staff
Communication about medicines
Discharge information
Care transition
Cleanliness of hospital environment
Quietness of hospital environment
Overall rating of hospital
Recommendation of hospital