Hospital System

Concord Hospital Health System

Social Responsibility

Reflects performance across health equity, value, and outcomes.

  • National 38 of 311
  • State NA of 50
A

Hospitals in System

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System Type

  • Icons / Interface-Essential / Size / 30px 2-3 hospitals
  • Icons / Interface-Essential / Tax Status / 30px Non-Profit
A

Equity

Reflects commitment to equity, inclusion, and community health

  • National 68 of 311
  • State NA of 50
B

Pay Equity

Measures the difference in compensation of hospital executives compared to healthcare workers without advanced degrees

  • National 102 of 311
  • State NA of 50
INFO
Ratio of executive compensation to housekeeping wages
A

Community Benefit

Measures the extent of hospital investment in free care and community health

  • National 42 of 311
  • State NA of 50
INFO
Financial assistance
Community investment
Medicaid revenue share
B

Inclusivity

Measures the extent to which patients being served are demographically similar to those in the surrounding community

  • National 109 of 310
  • State NA of 50
INFO
Income inclusivity
Racial inclusivity
Education inclusivity
B

Value

Reflects the avoidance of use of low-value services and cost efficiency

  • National 122 of 311
  • State NA of 50
B

Avoiding Overuse

Measures the avoidance of inappropriate tests and procedures that offer little or no clinical benefit

  • National 80 of 311
  • State NA of 50
INFO
Knee arthroscopy
Carotid endarterectomy
Carotid artery imaging for fainting
EEG for headache
EEG for fainting
Colonoscopy screening
Inferior vena cava filters
Spinal fusion and/or laminectomies
Coronary artery stenting
Renal artery stenting
Head imaging for fainting
Vertebroplasty
B

Cost Efficiency

Measures risk-adjusted clinical outcomes over cost per patient adjusted for local cost of living and labor costs

  • National 171 of 311
  • State NA of 50
INFO
Cost efficiency at 30 days
Cost efficiency at 90 days
B

Outcomes

Reflects performance as it relates to patients' health and experience of care

  • National 147 of 311
  • State NA of 50
B

Clinical Outcomes

Measures patient mortality and readmission rates over various periods of time

  • National 161 of 311
  • State NA of 50
INFO
In-hospital mortality
30-day mortality
90-day mortality
7-day readmission
30-day readmission
7-day unplanned admission
B

Patient Safety

Measures the avoidance of preventable patient safety errors

  • National 83 of 307
  • State NA of 50
INFO
Central line-associated bloodstream infections (CLABSI)
Catheter-associated urinary tract infections (CAUTI)
Surgical site infection: Major colon surgery
Methicillin-resistant Staphylococcus aureus (MRSA)
Clostridioides difficile (C. diff)
PSI 90: CMS patient safety and adverse events composite
B

Patient Satisfaction

Measures aspects of the hospital experience as reported by patients

  • National 197 of 311
  • State NA of 50
INFO
Communication with nurses
Communication with doctors
Responsiveness of hospital staff
Communication about medicines
Discharge information
Care transition
Cleanliness of hospital environment
Quietness of hospital environment
Overall rating of hospital
Recommendation of hospital