Acute Care

Duke Health Lake Norman Hospital

Mooresville, NC

Social Responsibility

Reflects performance across health equity, value, and outcomes.

  • National 2451 of 2717
  • State 72 of 77
C

Financial Assistance

Can the average insured family of three with an income of $103K apply for assistance?
Free care: UNKNOWN
Discounted care: UNKNOWN
Large bill assistance: YES, but no specific bill thresholds stated
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Hospital System

Duke University Health System

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Hospital Type

  • Icons / Interface-Essential / Size / 30px 100-199 beds
  • Icons / Interface-Essential / Acute Care Hospitals / 30px Acute Care
  • Icons / Interface-Essential / Tax Status / 30px For-Profit
  • Icons / Interface-Essential / Setting / 30px Urban
C

Equity

Reflects commitment to equity, inclusion, and community health

  • National 2165 of 2728
  • State 67 of 77
D

Pay Equity

Measures the difference in compensation of hospital executives compared to healthcare workers without advanced degrees

  • National 2466 of 2736
  • State 69 of 77
INFO
Ratio of executive compensation to housekeeping wages
C

Community Benefit

Measures the extent of hospital investment in free care and community health

  • National 1964 of 2716
  • State 62 of 77
INFO
Financial assistance
Community investment
Data Unavailable
Medicaid revenue share
A

Inclusivity

Measures the extent to which patients being served are demographically similar to those in the surrounding community

  • National 1449 of 2563
  • State 48 of 73
INFO
Income inclusivity
Racial inclusivity
Education inclusivity
C

Value

Reflects the avoidance of use of low-value services and cost efficiency

  • National 1863 of 2725
  • State 55 of 77
B

Avoiding Overuse

Measures the avoidance of inappropriate tests and procedures that offer little or no clinical benefit

  • National 1144 of 2562
  • State 30 of 74
INFO
Knee arthroscopy
Carotid endarterectomy
Carotid artery imaging for fainting
EEG for headache
EEG for fainting
Colonoscopy screening
Inferior vena cava filters
Spinal fusion and/or laminectomies
Coronary artery stenting
Renal artery stenting
Head imaging for fainting
Vertebroplasty
C

Cost Efficiency

Measures risk-adjusted clinical outcomes over cost per patient adjusted for local cost of living and labor costs

  • National 1860 of 2725
  • State 58 of 77
INFO
Cost efficiency at 30 days
Cost efficiency at 90 days
B

Outcomes

Reflects performance as it relates to patients' health and experience of care

  • National 1514 of 2738
  • State 47 of 77
B

Clinical Outcomes

Measures patient mortality and readmission rates over various periods of time

  • National 1541 of 2738
  • State 49 of 77
INFO
In-hospital mortality
30-day mortality
90-day mortality
7-day readmission
30-day readmission
7-day unplanned admission
A

Patient Safety

Measures the avoidance of preventable patient safety errors

  • National 543 of 2127
  • State 10 of 69
INFO
Central line-associated bloodstream infections (CLABSI)
Data Unavailable
Catheter-associated urinary tract infections (CAUTI)
Surgical site infection: Major colon surgery
Methicillin-resistant Staphylococcus aureus (MRSA)
Data Unavailable
Clostridioides difficile (C. diff)
PSI 90: CMS patient safety and adverse events composite
D

Patient Satisfaction

Measures aspects of the hospital experience as reported by patients

  • National 2401 of 2670
  • State 73 of 77
INFO
Communication with nurses
Communication with doctors
Responsiveness of hospital staff
Communication about medicines
Discharge information
Care transition
Cleanliness of hospital environment
Quietness of hospital environment
Overall rating of hospital
Recommendation of hospital