Acute Care

Baystate Franklin Medical Center

Greenfield, MA

Social Responsibility

Reflects performance across health equity, value, and outcomes.

  • National 138 of 2689
  • State 7 of 48
A

Financial Assistance

Can the average insured family of three with an income of $105K apply for assistance?
Free care: NO
Discounted care: NO
Large bill assistance: YES, but no specific bill thresholds stated
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Hospital System

Baystate Health

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Hospital Type

  • Icons / Interface-Essential / Size / 30px 50-99 beds
  • Icons / Interface-Essential / Acute Care Hospitals / 30px Acute Care
  • Icons / Interface-Essential / Tax Status / 30px Non-Profit
  • Icons / Interface-Essential / Setting / 30px Urban
A

Equity

Reflects commitment to equity, inclusion, and community health

  • National 388 of 2706
  • State 4 of 48
A

Pay Equity

Measures the difference in compensation of hospital CEOs compared to housekeeping staff

  • National 266 of 2711
  • State 5 of 48
INFO
Ratio of executive compensation to housekeeping wages
B

Community Benefit

Measures the extent of hospital investment in free care and community health

  • National 700 of 2694
  • State 12 of 48
INFO
Financial assistance
Community investment
Medicaid revenue share
A

Inclusivity

Measures the extent to which patients being served are demographically similar to those in the surrounding community

  • National 573 of 2553
  • State 11 of 47
INFO
Income inclusivity
Racial inclusivity
Education inclusivity
A

Value

Reflects the avoidance of use of low-value services and cost efficiency

  • National 226 of 2699
  • State 14 of 48
A

Avoiding Overuse

Measures the avoidance of inappropriate tests and procedures that offer little or no clinical benefit

  • National 435 of 2676
  • State 19 of 48
INFO
Knee arthroscopy
Carotid endarterectomy
Data Unavailable
Carotid artery imaging for fainting
EEG for headache
EEG for fainting
Colonoscopy screening
Inferior vena cava filters
Spinal fusion and/or laminectomies
Data Unavailable
Coronary artery stenting
Data Unavailable
Renal artery stenting
Head imaging for fainting
Vertebroplasty
A

Cost Efficiency

Measures risk-adjusted mortality and cost per Medicare patient

  • National 518 of 2699
  • State 15 of 48
INFO
Cost efficiency at 30 days
Cost efficiency at 90 days
B

Outcomes

Reflects performance as it relates to patients' health and experience of care

  • National 1729 of 2718
  • State 30 of 48
B

Clinical Outcomes

Measures patient mortality and readmission rates over various periods of time

  • National 1349 of 2718
  • State 24 of 48
INFO
In-hospital mortality
30-day mortality
90-day mortality
7-day readmission
30-day readmission
7-day unplanned admission
B

Patient Safety

Measures the avoidance of preventable patient safety errors

  • National 1212 of 2091
  • State 19 of 45
INFO
Central line-associated bloodstream infections (CLABSI)
Data Unavailable
Catheter-associated urinary tract infections (CAUTI)
Surgical site infection: Major colon surgery
Data Unavailable
Methicillin-resistant Staphylococcus aureus (MRSA)
Data Unavailable
Clostridioides difficile (C. diff)
PSI 90: CMS patient safety and adverse events composite
B

Patient Satisfaction

Measures aspects of the hospital experience as reported by patients

  • National 1716 of 2641
  • State 30 of 48
INFO
Communication with nurses
Communication with doctors
Communication about medicines
Discharge information
Cleanliness of hospital environment
Quietness of hospital environment
Overall rating of hospital
Recommendation of hospital