Critical Access

Monument Health Custer Hospital

Custer, SD

Social Responsibility

Reflects performance across health equity, value, and outcomes.

  • National 367 of 790
  • State 8 of 21
B

Financial Assistance

Can the average insured family of three with an income of $141K apply for assistance?
Free care: NO
Discounted care: NO
Large bill assistance: YES, if bill is >15% income ($21,175 for this family)

Hospital Type

  • Icons / Interface-Essential / Size / 30px 25 or fewer beds
  • Icons / Interface-Essential / Tax Status / 30px Non-Profit
  • Icons / Interface-Essential / Setting / 30px Urban
B

Equity

Reflects commitment to equity, inclusion, and community health

  • National 569 of 885
  • State 17 of 23
A

Pay Equity

Measures the difference in compensation of hospital CEOs compared to housekeeping staff

  • National 160 of 897
  • State 8 of 23
INFO
Ratio of executive compensation to housekeeping wages
C

Community Benefit

Measures the extent of hospital investment in free care and community health

  • National 695 of 877
  • State 16 of 23
INFO
Financial assistance
Community investment
Medicaid revenue share
B

Inclusivity

Measures the extent to which patients being served are demographically similar to those in the surrounding community

  • National 416 of 660
  • State 9 of 15
INFO
Income inclusivity
Racial inclusivity
Education inclusivity
A

Value

Reflects the avoidance of use of low-value services and cost efficiency

  • National 125 of 801
  • State 3 of 21
B

Avoiding Overuse

Measures the avoidance of inappropriate tests and procedures that offer little or no clinical benefit

  • National 365 of 891
  • State 12 of 23
INFO
Carotid artery imaging for fainting
Head imaging for fainting
A

Cost Efficiency

Measures risk-adjusted mortality and cost per Medicare patient

  • National 112 of 801
  • State 2 of 21
INFO
Cost efficiency at 30 days
Cost efficiency at 90 days
C

Outcomes

Reflects performance as it relates to patients' health and experience of care

  • National 647 of 900
  • State 16 of 23
B

Clinical Outcomes

Measures patient mortality and readmission rates over various periods of time

  • National 514 of 900
  • State 14 of 23
INFO
In-hospital mortality
30-day mortality
90-day mortality
7-day readmission
30-day readmission
D

Patient Satisfaction

Measures aspects of the hospital experience as reported by patients

  • National 490 of 567
  • State 5 of 8
INFO
Communication with nurses
Communication with doctors
Communication about medicines
Discharge information
Cleanliness of hospital environment
Quietness of hospital environment
Overall rating of hospital
Recommendation of hospital