Acute Care

The Queen’s Medical Center

Honolulu, HI

Social Responsibility

Reflects performance across health equity, value, and outcomes.

  • National 742 of 2689
  • State 7 of 11
A

Financial Assistance

Can the average insured family of three with an income of $126K apply for assistance?
Free care: NO
Discounted care: NO
Large bill assistance: YES, but no specific bill thresholds stated
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Hospital System

The Queen's Health System

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Hospital Type

  • Icons / Interface-Essential / Size / 30px 400+ beds
  • Icons / Interface-Essential / Acute Care Hospitals / 30px Acute Care
  • Icons / Interface-Essential / Safety Net / 30px Safety Net
  • Icons / Interface-Essential / Tax Status / 30px Non-Profit
  • Icons / Interface-Essential / Setting / 30px Urban
B

Equity

Reflects commitment to equity, inclusion, and community health

  • National 1105 of 2706
  • State 4 of 11
C

Pay Equity

Measures the difference in compensation of hospital CEOs compared to housekeeping staff

  • National 2259 of 2711
  • State 8 of 11
INFO
Ratio of executive compensation to housekeeping wages
B

Community Benefit

Measures the extent of hospital investment in free care and community health

  • National 1474 of 2694
  • State 7 of 11
INFO
Financial assistance
Community investment
Medicaid revenue share
A

Inclusivity

Measures the extent to which patients being served are demographically similar to those in the surrounding community

  • National 1102 of 2553
  • State 1 of 9
INFO
Income inclusivity
Racial inclusivity
Education inclusivity
A

Value

Reflects the avoidance of use of low-value services and cost efficiency

  • National 70 of 2699
  • State 2 of 11
A

Avoiding Overuse

Measures the avoidance of inappropriate tests and procedures that offer little or no clinical benefit

  • National 374 of 2676
  • State 2 of 11
INFO
Knee arthroscopy
Carotid endarterectomy
Carotid artery imaging for fainting
EEG for headache
EEG for fainting
Colonoscopy screening
Inferior vena cava filters
Spinal fusion and/or laminectomies
Coronary artery stenting
Renal artery stenting
Head imaging for fainting
Vertebroplasty
A

Cost Efficiency

Measures risk-adjusted mortality and cost per Medicare patient

  • National 21 of 2699
  • State 1 of 11
INFO
Cost efficiency at 30 days
Cost efficiency at 90 days
B

Outcomes

Reflects performance as it relates to patients' health and experience of care

  • National 1171 of 2718
  • State 8 of 11
A

Clinical Outcomes

Measures patient mortality and readmission rates over various periods of time

  • National 803 of 2718
  • State 5 of 11
INFO
In-hospital mortality
30-day mortality
90-day mortality
7-day readmission
30-day readmission
7-day unplanned admission
D

Patient Safety

Measures the avoidance of preventable patient safety errors

  • National 1828 of 2091
  • State 8 of 10
INFO
Central line-associated bloodstream infections (CLABSI)
Catheter-associated urinary tract infections (CAUTI)
Surgical site infection: Major colon surgery
Methicillin-resistant Staphylococcus aureus (MRSA)
Clostridioides difficile (C. diff)
PSI 90: CMS patient safety and adverse events composite
A

Patient Satisfaction

Measures aspects of the hospital experience as reported by patients

  • National 683 of 2641
  • State 5 of 11
INFO
Communication with nurses
Communication with doctors
Communication about medicines
Discharge information
Cleanliness of hospital environment
Quietness of hospital environment
Overall rating of hospital
Recommendation of hospital